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Registration Hours
February 27: 5pm - 7pm (CONFERENCE & BOOTH PERSONNEL BADGE PICK-UP ONLY)
February 28: 7:30am - 5pm
March 1: 8am - 6:30pm
March 2: 8am - 5:30pm
March 3: 8am - 2pm
Conference Hours
February 28: 9am - 5:15pm
March 1: 9am - 5:30pm
March 2: 9am - 6:30pm
March 3: 9am - 2pm
Expo Hall Hours
March 1: 10am - 6:30pm (reception 5:30-6:30)
March 2: 10am - 4pm
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Dr. Bonny Brown
Director of Research and Public Services
Keynote Systems
Dr. Brown is an experimental social psychologist with experience in both qualitative and quantitative research in psychology and consumer interaction with the Web. As Keynote's Director of Research and Public Services she provides insight on market research methodologies to the [San Francisco-based] provider of customer experience management solutions. Dr. Brown is also co-founder and president of the Bay Area chapter of the Usability Professionals Association (UPA). She received her masters and doctorate from Stanford University. Her speaking history includes presentations for the Cognitive Science and Linguistics Institute, the Usability Professionals Association, and the American Society for Information Sciences & Technology.
Speaker history:
- BayCHI (Bay Area Computer Human Interaction), Web Design BOF, Redwood City, CA, July 2000.
- CSLI (Cognitive Science and Linguistics Institute), Stanford University, Stanford, CA, February 2001.
- UPA (Usability Professionals Association), Annual Conference, August 2001.
- IQPC (International Quality & Productivity Center), Web-based Customer Surveys, "How to design customer evaluations to measure customer experience on the Web," San Francisco, CA, 2001.
- IQPC (International Quality & Productivity Center), Web-based Customer Surveys, "Industry Overview: Becoming a Customer-Centric Organization," San Francisco, CA, September 2001.
- eHealthCare World, San Diego, CA, May 2001.
- ESOMAR/ARF; Worldwide Online Measurement Conference, June 2001; Athens, Greece;
- ASIST (American Society for Information Sciences & Technology), Annual Meeting - Information in a Networked World: Harnessing the Flow; Washington DC, November 2001.
- IIR, Web Usability, San Francisco, CA; May 2002 (rescheduled from October, 2001).
- American Society for Quality (ASQ) Business Excellence and Customer Satisfaction Conference, February 10 - 11, 2003, New Orleans
- Global Healthcare Marketing Research Conference and Exhibition, February 23 - 25, 2003, New York
- Direct Marketing Day (DMD) New York Annual Marketing Conference and Exposition, June 2 - 4, 2003, New York
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For more information regarding exhibit space or sponsorship opportunities contact our Sales Department by completing this form or call Frank Fazio at 203–295–0052.
For registration help or information, please email our Registration Department at registration@incisivemedia.com or call 203–295–0050.
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